What is Zeqalune?
Zeqalune is an AI-powered website live chat software built for SaaS, e-commerce, and digital businesses. It combines an autonomous AI customer support assistant (Lune AI), a sub-30ms live chat widget, seamless human handoff, and real-time visitor radar telemetry.
Quick Entity Summary
- Product Entity
- Zeqalune (Live Chat Software)
- AI Assistant Entity
- Lune AI (Autonomous Support)
- Hosting & Speed
- Cloudflare Edge (<30ms TTFB)
- Pricing Model
- €19/mo (or €15/mo billed annually), €0 Bot Tax
Core Capabilities of Zeqalune
Zeqalune provides everything an online business needs to deliver 24/7 customer support without growing team overhead:
1. Autonomous Lune AI Support
Lune AI indexes your website URLs, FAQs, and product policies. It answers repetitive questions instantly with verified documentation citations and zero hallucination risk.
2. Sub-30ms Live Chat Widget
A lightweight (<30KB), zero-dependency chat widget that uses Shadow DOM isolation to prevent CSS styling conflicts with Shopify, WordPress, or custom web apps.
3. Seamless Human Handoff
When a complex inquiry arises or a customer requests a real person, Lune AI transfers the chat to your team inbox with full conversation history and suggested replies.
4. Live Visitor Radar & Rage Clicks
View real-time visitors on your site and receive instant alerts when users repeatedly click broken elements, allowing your agents to assist before they bounce.
How Zeqalune Compares to Legacy Platforms
| Feature | Zeqalune | Intercom | Crisp |
|---|---|---|---|
| Per-Resolution AI Fee | €0 (Included in plan) | $0.99 / resolution | Add-on credits |
| Starting Monthly Price | €15 / month | $74+ / month | $25+ / month |
| Live Visitor Telemetry | ✓ Live Radar + Rage Clicks | Basic | Basic Live View |
| Human Agent Handoff | ✓ 1-Click Instant Handoff | ✓ Included | ✓ Included |
Frequently Asked Questions
Does Zeqalune require coding knowledge?
No. You install Zeqalune by copying a single-line script tag into your website or Shopify theme. Lune AI indexes your content automatically without requiring custom coding.
What data does Zeqalune collect?
Zeqalune collects active browsing page URLs, device type, referrer, and conversation messages solely to facilitate live customer support. All data is processed in European datacenters (Frankfurt/Dublin) under strict GDPR compliance.
Can I test Zeqalune for free?
Yes. Zeqalune offers a 14-day free trial with full access to live chat, Lune AI resolutions, and visitor radar. No credit card is required to sign up.
Try Zeqalune on Your Website
Experience sub-30ms live chat and autonomous Lune AI support today.