Zeqalune Documentation & Setup Guides
Everything you need to integrate Zeqalune's AI live chat software, configure Lune AI, manage knowledge bases, and collaborate with your team.
⚡ 1-Line Quick Installation
Sub-30ms Edge LoadPaste this snippet immediately before the closing </body> tag of your website:
Core Topic Guides
Live Chat Widget Installation
How to add the sub-30ms Zeqalune chat widget to Shopify, WordPress, Webflow, Next.js, or custom HTML.
Lune AI Autonomous Assistant
Understanding RAG knowledge retrieval, zero bot tax pricing, and automated resolution guardrails.
Knowledge Base & Document Sync
How to index website sitemaps, FAQs, and PDF policy documents so Lune AI always gives verified answers.
Seamless Human Agent Handoff
Configuring 1-click live agent transfers, team inboxes, collision avoidance, and draft reply suggestions.
Live Visitor Radar & Rage Clicks
Monitoring active website visitors in real time and intercepting customers experiencing rage clicks.
Security, Encryption & GDPR
European data residency (Frankfurt/Dublin), TLS 1.3 encryption, and workspace multi-tenant isolation.
How Zeqalune Protects Customer Data
Zeqalune is built with strict privacy-by-design architecture:
- ✓100% GDPR Compliant (Frankfurt & Dublin datacenters)
- ✓TLS 1.3 in-transit and AES-256 at-rest encryption
- ✓No AI training on customer chats or private knowledge
- ✓Shadow DOM CSS isolation with zero host page conflicts