Integrations·3 min read

Omnichannel Real-Time Sync with Slack & Telegram

Broadcast priority customer conversations to Slack channels and manage live customer chats directly from Telegram with a 3-second pair code.

Real-Time Notification & Chat Routing

Never miss a high-priority customer conversation. Zeqalune allows support agents to receive instant alerts and respond directly from their favorite messaging apps.

Telegram Pairing (3 Seconds)

  1. Open Telegram and start a chat with @ZeqaluneBot.
  2. Type /connect ZQ-894215 using your workspace pairing code.
  3. Incoming live chat messages will immediately stream to your Telegram chat with quick reply buttons.

Slack Webhook Integration

Connect your Slack incoming webhook URL in Workspace > Integrations > Slack to broadcast VIP ticket alerts and escalation summaries to dedicated team channels.

Need custom help setting this up?

Our engineering team provides 24/7 setup assistance.

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