Does Zeqalune charge per-resolution fees for AI (bot tax)?

No. Zeqalune has zero bot tax and €0 per-resolution fees. All plans include generous monthly AI credits, and you can also Bring Your Own API Key (BYOK) with 0% markup.

How fast does Zeqalune live chat load?

Zeqalune delivers sub-30ms global response times powered by Cloudflare Edge Network with a lightweight script (<30KB) and isolated Shadow DOM.

Can customers switch to a human agent?

Yes, visitors can request a human representative at any time with 1 click. Lune AI automatically routes the conversation with full context and suggested answers.

Zeqalune

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🛍️ OFFICIAL SHOPIFY COMPATIBILITY GUIDE

The AI Live Chat Engine Built for Shopify & E-Commerce.

Q: Can customers switch to a human agent?

Yes, visitors can request a human representative at any time with 1 click. Lune AI automatically routes the conversation with full context and suggested answers.

Install in 2 minutes on any Shopify theme. Resolve "Where is my order?", sizing doubts, and return policies in under 300ms using Lune AI trained directly on your store product catalogs and PDFs.

Start Free 14-Day Shopify Trial →💰 Gorgias / Intercom vs Zeqalune Calculator

No credit card required · Zero impact on Shopify Lighthouse score · 2-minute embed

87%

Autonomous Deflection

<280ms

Edge Response Time

<30KB

Ultra-Lightweight Script

€0

Per-Ticket Bot Penalties

How to Install on Shopify in 3 Simple Steps

Works with Dawn, Impulse, Prestige, Focal, and all modern Shopify 2.0 themes.

Create Workspace

Paste into Theme

Open your Shopify Admin ➔ Online Store ➔ Themes ➔ Edit Code ➔ theme.liquid and paste the script before </body>.

Upload Store PDFs

Upload your store return policy, sizing charts, and product catalogs to Lune AI Studio. Your store is now 24/7 autonomous!

theme.liquid (Paste before </body>)2-Minute Setup

<!-- Zeqalune Live AI Support Widget -->
<script 
  id="zeqalune-live-widget" 
  src="https://zeqalune.com/widget.js" 
  data-channel="ch_YOUR_STORE_ID" 
  async>
</script>

Built to Multiply Shopify Conversion & CSAT

📡

Live Abandoned Cart Radar

Detect when shoppers linger on high-ticket items or checkout pages. Automatically fire proactive greeting prompts with personalized discounts before they leave.

👗

PDF Catalog & Sizing Intelligence

Lune AI indexes your lookbooks and sizing charts to accurately guide shoppers on fitting, material specs, and care instructions with zero human effort.

📦

Citation-Grounded Order & Return Answers

Provides deterministic answers for shipping times, return windows, and exchange rules with direct verified citation links to your store policies.

💬

Telegram & Live Chat Omnichannel

Never miss a customer on mobile. Sync Telegram inquiries, live chat messages, and support emails into one single screen.

Zeqalune vs Gorgias vs Intercom

Why Shopify brands are migrating away from legacy per-ticket tools.

Feature	Zeqalune	Gorgias	Intercom
Pricing Model	Flat €19 – €99/mo	$60/mo + $0.50/extra ticket	$74/seat + $0.99/AI answer
PDF Catalog & Policy Training	✓ 1-Click Upload	✕ Complex Rule setup	✕ Paid Fin AI Add-on
Live Shopper Radar & Rage Clicks	✓ Real-Time Edge	✕ Basic Order Sidebar	✕ Not available
Widget PageSpeed Impact	<30KB (0ms Delay)	~220KB	~400KB (Blocks thread)

Shopify Integration FAQ

Will Zeqalune slow down my Shopify store?

No. Zeqalune is hosted on Cloudflare Edge (<30KB gzipped) and loads asynchronously without blocking your store rendering, Core Web Vitals, or Google PageSpeed score.

Can I customize the chat widget to match my store brand?

Yes! You can customize brand colors, greeting messages, avatar icons, launcher position, and language from your workspace settings with instant live preview.

Ready to automate your Shopify customer support?

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